Cookie Policy
Last updated: October 8, 2026
This Cookie Policy explains what cookies are, which cookies VelocityVerify uses, and how you can control them. Our full Privacy Policy explains how we handle your personal data more broadly.
What Are Cookies?
Cookies are small text files stored on your device by a website. They serve many purposes: keeping you logged in, remembering preferences, measuring how pages are used, and, in some cases, serving relevant advertising. Cookies set by the site you are visiting are called first-party cookies. Cookies set by third-party services embedded in the site are called third-party cookies.
Cookies We Use
1. Essential Cookies
The site uses browser storage for consent choices, theme preferences and local test history. These entries are not all HTTP cookies. Clearing site data removes saved choices and records.
Private support sessions
Opening support creates an essential __Host-vv_visitor session cookie, valid for up to 24 hours, with Secure, HttpOnly and SameSite=Strict attributes. It is separate from optional Google analytics and advertising. It allows access to your private conversations; clearing it does not delete stored messages. Save the ticket and recovery key before clearing cookies. The authenticated owner inbox uses a separate __Host-vv_owner session cookie and Cloudflare Access sign-in, not visitor credentials. Conversations expire 30 days after the last accepted message; see support storage and retention.
2. Optional Analytics Cookies
These cookies help us understand how visitors use the site, which pages are popular, how long people stay, and how they navigate. We use this data to improve the quality of our content and tools. Analytics can send usage and device/browser information to Google after consent; see its privacy policy.
3. Optional Advertising Cookies
When Google AdSense is active on this site, Google and its partners may set advertising cookies to show relevant ads based on your browsing activity. Advertising is currently inactive. Cookies below are examples of third-party storage that may be used if advertising is approved, configured and enabled with the required consent and certified CMP gates. Their exact lifetime depends on provider settings and browser controls.
How to Control Cookies
Option 1: Use our consent banner
On first visit, the consent banner lets you reject optional analytics and advertising or choose which categories to allow. You can revisit your choice using Cookie Preferences in the footer, or clear localStorage and reload. Optional loaders are blocked before consent, regardless of region.
Option 2: Browser settings
All modern browsers let you block or delete cookies via their settings panels. Note that blocking all cookies will prevent some site features from working correctly.
Option 3: Opt out of Google advertising
You can opt out of personalised advertising from Google across all sites:
- Google Ads Settings : manage what ads Google shows you
- aboutads.info : opt out from multiple advertising networks at once
- NAI opt-out : Network Advertising Initiative opt-out tool
Hosting-level performance measurement
Where Cloudflare Web Analytics is enabled in Pages settings, a performance beacon is separate from Google's optional loaders and is not controlled by this site's Google consent setting. A cookie rejection does not disable that hosting configuration. See Cloudflare's explanation of Web Analytics and our Privacy Policy.
Third-Party Services
Cloudflare hosts the website and processes network requests; see the Cloudflare Privacy Policy.
Alongside cookies, certain third-party services embedded in our site may collect data using other tracking technologies (pixels, local storage, fingerprinting). These services and their privacy policies are:
- Google Analytics: Google Privacy Policy
- Google AdSense & DoubleClick: How Google uses data from sites that use its services
Changes to This Policy
We will update this Cookie Policy when we add new features or third-party integrations that use cookies. The "Last updated" date at the top of this page will always reflect the most recent revision. Significant changes will be communicated via the consent banner.
Contact
For cookie-related questions or to exercise your data rights, contact us via the Contact page.